Breaking up is hard to do

I just had to break up with an internet service provider (ISP) today. It was for a client. I felt like I was letting the ISP down. This is how it rolled down.
ISP: Hello this is T___ how may I help you?
Me: Hi this is Lounge from C____C___, I have a client who uses your services and would like to cancel them.
ISP: um [silence]
I know that’s harsh I went strait into it, all heartless-like.
ISP: who are you with… um, I mean who is your client?
Me: A_____ and C______ we are their technical consultants.
ISP: Um, I noticed your T1 was down last week…
Me: Yeah, we switched over to a Bonded T1.
ISP: ok hold on.
At this point this is when it hits me; I’m totally breaking up with this ISP.
ISP: hello this is M____ how may I help you.
Great now I have to break up again
After I explained it again:
ISP: what do you have now?
Me: speakeasy bonded T1
ISP: why did you change?
Me: Because the Bonded T1 was faster.
Ok look it wasn’t you it is me, its all me… OK?!!
ISP: Who is the contact at A_____ C_______?
Me:T____ used to be T_____
ISP: I will need to talk to them.
Me: OK, I’ll let him know so he will expect your call. Thank you.
ISP: thank you.
CLICK
I went to the corner of the conference room, went into a fetal position and wept.